Burns & McBride Home Comfort

Our PeopleFor decades, we have had the privilege of providing quality home services to thousands of homeowners throughout our area. During that time we have developed the best trained and most experienced team of employees to help meet your needs, both safely and efficiently.Comprehensive Background Checks on all Burns & McBride PersonnelAs surprising as it may seem, most home comfort companies do not carefully screen their new employees. Very few companies do comprehensive background checks because these checks are expensive. At Burns & McBride we perform rigorous background checks on every employee we hire. Before a new employee is hired, the applicant must pass both skill and aptitude tests. Only after we are certain the employee is trustworthy and dependable do we add them to the Burns & McBride team.HVAC & Oil DeliveryExtensive Team of Service TechniciansAn extensive team of service technicians means you get emergency service quickly – even at 2:00 in the morning! Because we have a large service team, we usually have someone right in your neighborhood that can respond to your call promptly, typically in less than two hours. Our technicians work around-the-clock so you get great service, no matter the time of day or night! If you have a home comfort emergency, we have a serviceman ready to help. We’re not just “on-call,” we’re “on-the-job!”. This is very different from other companies who believe 24-hour service means they will respond to your call within 24 hours.Training and SafetyAt Burns & McBride, we take training, quality of service, and safety seriously. Each of our experienced service technicians receives up to 80 hours of classroom training on new equipment and repair techniques each year. All personnel participate in our various safety rewards programs to ensure they perform their jobs with an eye towards safety and comply with our exacting standards.All brands and types of HVAC equipmentWe service all brands and types of HVAC equipment. Whether you have gas or oil heat, air conditioning, a heat pump or water heater, our technicians can service them  regardless of brand. We also offer several different Service Plans for you to choose from. Your Burns & McBride technician will be happy to explain each of the plans so you can choose which is best for you.Modern Equipment and FacilitiesOur trucks are new, clean, safe, and always fully stocked. Our technicians will arrive at your home prepared with a truck that is ready to do the job. Our service vans are also equipped with state-of-the-art mobile computers so service technicians can access your service history before they reach your doorstep.  This means that no time will be wasted going back to the shop to get the proper parts and supplies.Computerized test instrumentsAll of our technicians are equipped with sophisticated computerized test equipment, which allows them to maximize your home comfort and security. These instruments test for the presence of dangerous Carbon Monoxide, cracked heat exchangers, or other situations that could be harmful to you and your family.Leading edge computer modeling to better forecast your delivery needsWe have teamed with one of America’s top research universities to develop a new methodology, which combines more than 15 variables on an hourly basis to predict our customers’ heating oil usage. Combined with our state-of-the-art security and home management solutions, which regulate your home’s temperature, we are able to both accurately forecast and minimize your oil usage. The improved efficiency of this system means lower operating costs and greater savings for our customers.Our Extensive Insurance Coverage Protects YouWhile many local oil companies are dramatically underinsured, Burns & McBride carries over $12 million of insurance, covering all service related work, and including pollution liability insurance. If an accident happens, you can be assured that your property is financially protected.